Policies
Cancellation & Refund Policy
We want every OpenClass experience to be great. Here's exactly how cancellations and refunds work — no surprises.
Your Cancellation
7 or More Days Before Class
Full refund. No questions asked. Cancel anytime up to 7 days before your class and receive a complete refund to your original payment method.
3–6 Days Before Class
50% refund. You'll receive half your payment back. This helps compensate instructors who have planned for your attendance.
Less Than 48 Hours Before Class
No refund. Cancellations within 48 hours of the class are non-refundable. Instructors have prepared and reserved space for you at this point.
How to Cancel
To cancel your registration, email us at info@openclass.fun with your name, the class name, and your reason for cancelling. Refunds are processed within 5-10 business days back to your original payment method.
Instructor Cancellations
Instructor Cancels — Always Full Refund
If a instructor cancels a class for any reason, all registered participants receive a full refund automatically. No exceptions. Participants will be notified immediately by email.
Instructor Cancellation Policy
Instructors are expected to honor their class commitments. Repeated cancellations may result in removal from the OpenClass platform. If you need to cancel a class, please contact us immediately at info@openclass.fun so we can notify participants promptly.
Multi-Week Courses
For multi-week courses paid upfront, the same cancellation schedule applies based on the start date of the first session:
- Cancel 7+ days before the first session → full refund
- Cancel 3-6 days before the first session → 50% refund
- Cancel less than 48 hours before the first session → no refund
- Once a course has begun, no refunds are issued for remaining sessions
Payment Processing Note
All payments are processed securely through Stripe. Refunds are issued to your original payment method and typically appear within 5-10 business days depending on your bank. OpenClass absorbs payment processing fees on all refunds — you will always receive the full refund amount you are entitled to.